The content on ELLEMENT is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
The “ELLEMENT Service” is defined as ELLEMENT.app and the associated mobile applications and Internet service under our control, whether partial or otherwise, in connection with providing a platform for ELLEMENT services.
Personal Information Defined
We consider “Personal Information” to include information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
Use and Acceptance
New Uses of Personal Information and Other Information
Other Websites and Pages
WE COLLECT YOUR INFORMATION
Personal Information Collection The ELLEMENT Service collects Personal Information about you when you register to become a member. To become a member, you must provide your email address and password. You may use the ELLEMENT Service without becoming a member, but you will have access to limited functionality. The ELLEMENT Service may also collect Personal Information when you purchase products or post product reviews.
Non-Personal Information Collection
The ELLEMENT Service may collect Non-Personal Information as you use it, such as:
your physical characteristics, like age or skin concerns; your questions or searches; your daily symptoms or physical experiences; and your product reviews When you use the ELLEMENT Service, we and our third-party service providers also receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files that we place in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the ELLEMENT Service may not work properly.
By using the ELLEMENT Service, you are authorizing us to gather, parse, and retain data related to the provision and use of the ELLEMENT Service.
HOW WE USE YOUR INFORMATION
Internal and Service-Related Usage We use Personal Information for internal and service-related purposes only and may provide it to third parties to allow us to offer the ELLEMENT Service. ELLEMENT will not display your Personal Information to any other users, unless you have included it within a product review or other user-facing content.
Giveaways and Contests We may use Personal Information to contact you regarding a giveaway or contest and to distribute prizes.
Your Symptoms and Physical Characteristics
We use data from your symptoms and physical characteristics to provide aggregate statistics for market research and statistical analysis to improve our recommendation algorithm, so that we can provide better recommendations to you and other users. We are aware of the sensitivity of certain types of data, and we do not share any of this data combined with your Personal Information.
Improve ELLEMENT's Service
We may use any information you provide to:
Provide customer support; Track the types of questions we receive; Analyze trends; Track user movement; Personalize your experience; and Otherwise enhance the ELLEMENT Service, such as the recommendation algorithm.
WE MAY DISCLOSE YOUR INFORMATION
Vendors and Suppliers
The ELLEMENT Service uses Personal Information for internal and service-related purposes only and may provide it to third parties to allow ELLEMENT to offer the ELLEMENT Service.
We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for direct marketing purposes. We may allow access to other data collected by the ELLEMENT Service to enable the delivery of direct marketing and offers that will be of greatest utility, relevance, value, and interest to you.
As Required By Law and Similar Disclosures
Merger, Sale, or Other Asset Transfers
We may also disclose your Personal Information with your permission.
SECURITY OF YOUR INFORMATION
By using the ELLEMENT Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the ELLEMENT Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the ELLEMENT Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at email@example.com.
We do not knowingly collect, maintain, or use any Personal Information from children under 13 years of age. No part of the ELLEMENT Service is directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE ELLEMENT SERVICE AT ANY TIME OR IN ANY MANNER.
If we learn that we have collected any Personal Information from children under 13, we will promptly delete it from our databases. Please contact us at firstname.lastname@example.org to request that we delete such child’s Personal Information from our systems.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to the United States to us. By providing your Personal Information you consent to any transfer and processing in accordance with this Policy.
GDPR: General Data Protection Regulation
Extent of Data Collection: ELLEMENT collects user data including email address, mailing address, name, user responses to Q&As, user-submitted symptoms, reviews and ratings, and on-site activity.
User Opt-In: By using ELLEMENT and any of its related services or platforms, users are opting in to data collection.
Duration of Data Retention and Data Transfer: Data is retained on ELLEMENT's servers until it is manually removed. There is no data transferred to third-parties.
Decision-Making Algorithms: ELLEMENT's recommendations algorithm may leverage user-submitted data to create a ranking of products and/or recommendations for a given user. This data is not used to impact user experience, except to show highest recommendations to a given user.
Data Controller: Please contact email@example.com if you have questions or concerns related to GDPR or your data.
Your Rights under GDPR: ELLEMENT users have the right to revoke consent, the right to view data, the right to obtain a portable copy of data, the right to erasure, the right to contest any automated decision-making, and the right to file complaints with ELLEMENT's data controller.
POSE A QUESTION OR SUGGESTION